Why Kinsnall?
Approach
Kinsnall undertake work on either Time & Materials, Risk & Reward, or Fixed Price frameworks – please let us know when you contact us if you are particularly interested in one of these arrangements
Our Objective is to drive further work and success through happy clients. This means:
Excelling in customer care, which in turn involves:
- Keeping clients fully informed (even if, unusuallly, things are not going so well);
- Being accessible as and when clients want;
- Appreciating the priorities and pressures of client staff;
- Charging competitive prices, using a suitable charging framework (see “Approach” above);
- Delivering solutions and services that realise benefits and maintain quality without excessive on-going resource requirements;
- Practical solutions that are owned by those who need to operate them;
- Easy to maintain, low-cost solutions;
- Address a number of issues/concerns with one integrated solution;
- Straight forward reporting arrangements that enables managers to concentrate on delivering rather than reporting tasks;
- Seeking feedback during and at the close of a project/delivery to share with the others (where the client agrees)
References
We can provide a variety of references and case studies on request. Please contact us if you would like to receive some in addition to the endorsements described on this site.
"When we needed rapid advice with an issue, Kinsnall Consulting provided practical recommendations in an easy to understand, clear and comprehensive format. They addressed our requirements in a timely and prompt manner.
All in all a professional service, delivering value for money with a friendly face."
Ron De Young Associates Ltd
“You have been able to address the outstanding issues. Very impressive. Presumably the LSC will be using the framework as part of its strategy for continuous improvement.”
Quality Advisor
Government Office for London
“I think it really hit the spot. I am confident that people will have gained from the experience”
Chief Executive
London Excellence
“Thanks very much for all the effort that you put in … many people would not have been motivated to do so, and it made a real difference …”
Group Quality Manager
Multi-national photocopier sales and service company
“We recently appointed Kinsnall to carry out a market appraisal to help us with our decision-making on strategic market and product development in an area of Kinsnall's expertise.
Kinsnall kept us well informed of progress from the first contact through to delivery of the final report, providing plenty of review opportunities and assuring us that the work was developing in the right way.
The resulting advice and report provided excellent value for money and responded to our brief, enabling the Equality Works Board to make a well-informed decision.”
Managing Director
Equality Works
“ … turned the outfit around …”
DfES auditor on the work of a member of Kinsnall’s team at a small Government Department